Administrator Required Skills

Skills that Hitachi ID Systems product administrators should already have, before attending training.

Required Skillset for Training Courses

Hitachi ID recommends that people enrolling in online training courses be familiar with a majority of the following:

  • System and process design:
    • Security policy.
    • Network and data architecture.
    • IT support infrastructure and processes.

     

  • Product installation, ongoing administration:
    • Windows / AD administration.
    • Web server configuration and management.
    • Web application deployment and administration.

     

  • Initial integration and ongoing updates and extensions:
    • Familiarity with each target system.
    • IT support infrastructure and processes.
    • E-mail infrastructure.
    • interactive voice response (IVR) infrastructure, if telephony integration is in scope.

     

  • Development of business logic:
    • Programming or scripting (e.g., Python, Powershell, VB, Java).
    • Familiarity with data sources: LDAP, RDBMS, etc.
    • Familiarity with web applications, including HTML and optionally (to support a more interactive UI) JavaScript.

     

  • UI customization:
    • HTML and CSS markup.
    • JavaScript and AJAX if highly interactive forms are in scope.

     

  • Deployment and ongoing support:
    • IT support infrastructure and processes.
    • User education.
    • Metrics.