Customer Training Courses Detailed Steps

Implementation course, implementation test and certification for customers.

All material access information will be delivered through email between students and Hitachi ID Systems instructors. The responsibility is on the student to contact Hitachi ID instructors when they have completed each course portion so they can receive instructions and materials for the next step of their training from the Hitachi ID instructors. If the student requires any extension on training, they must contact their Hitachi ID instructor. Failure to do so will result in the expiry and termination of their training VM after their monthly limit has been reached.

Hitachi ID Bravura Security Fabric Implementation Course

For the customer implementation course, each student will receive:

  1. Self-paced training lessons available through Moodle that include recorded topic discussions, information, demos and knowledge checks
  2. Product training manual available through Moodle
  3. Cloud-hosted VM accessed through Guacamole - Available for 1 month

The implementation course is considered complete once students:

  1. Complete all topic lessons available through Moodle
  2. Complete all labs on the cloud-hosted VM from the provided training manual

Hitachi ID Bravura *Product Specific* Implementation Course

For the customer product specific implementation course, each student will receive:

  1. Self-paced training lessons available through Moodle that include recorded topic discussions, information, demos and knowledge checks
  2. Product training manual available through Moodle
  3. Cloud-hosted VM accessed through Guacamole - Available for 2-4 weeks (product dependent)

The implementation course is considered complete once students:

  1. Complete all topic lessons available through Moodle
  2. Complete all labs on the cloud-hosted VM from the provided training manual

Students are enrolled into the *product specific* course they registered for training in. Product specific courses include Hitachi ID Bravura Pass, Hitachi ID Bravura Identity and Hitachi ID Bravura Privilege.

Implementation Test

Only required for customers seeking certification.

For the implementation test, each student will receive:

  1. A mock Solution Design
  2. Email access to an Hitachi ID Instructor to ask questions
  3. Cloud-hosted VM accessed through Guacamole - Available for 2 - 4 weeks (Product Dependent)
  4. Webex implementation test call with an HID instructor - 2 hour call

Students will be expected to complete a full installation of the product on the cloud-hosted VM following the requirements outlined in the provided mock solution design. Once the student has completed the implementation they must contact their Hitachi ID instructor to arrange a 2 hour review call of their implementation solution. The Hitachi ID instructor will determine if the implementation is satisfactory and meets the solution design criteria.

The implementation test is considered complete once students complete the review call with the Hitachi ID instructor.

Certification

Once the student has completed the testing processes required for their level of certification, the Hitachi ID instructor will determine whether certification should be granted based on student performance. Students will be notified in the weeks following their last test of their certification status and any certificates earned will be delivered via email.